Contact Us
Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to flag feedback on the site? Here's how to reach Sweepstakes Casinos, and what we can and can't help with.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and try to respond within a couple of business days, though busier periods — around new operator launches or major promotions — can occasionally slow that down.
What we can help with
- Corrections to details on an operator's welcome offer, eligible states, or terms if something on the site looks out of date
- Suggestions for sweepstakes or social casino brands you think we should be reviewing
- General feedback on how our rankings, comparisons, or write-ups are put together
- Questions about how the sweepstakes model works, in general terms
- Reports of broken links, factual errors, or anything else that needs fixing
What we can't help with
We're an independent comparison and review site — we don't operate any of the platforms listed here, so we can't access individual accounts, process redemptions, verify identity documents, or resolve billing disputes. If you have an issue with a specific sweepstakes casino — a delayed redemption, a login problem, or a question about your own account — that has to go through the operator's own support team, since only they hold your account details.
We also don't provide legal or tax advice. If you have questions about whether a particular platform is available in your state, or how a Sweepstakes Coin redemption might affect your taxes, the operator's terms and conditions and your state's guidance are the right starting points. For a broader look at how sweepstakes casinos work state by state, and how the promotional model differs from traditional online gambling, our About Us page has more background on how we research and rank operators.
Feedback on our reviews and rankings
Our list of sweepstakes casinos is based on published terms, welcome offers, game libraries, and the practical details that matter to players — redemption thresholds, payment options, and state availability among them. Commercial relationships with operators don't influence where a brand sits in our rankings. If you've used one of the platforms we cover and think something in our write-up doesn't match your experience, we'd genuinely like to hear about it, since reader feedback is one of the ways we catch when an operator has changed its terms or offer.
If your question relates to responsible play, pacing your sessions, or setting limits on how you use these platforms, our Responsible Gambling page covers that in more detail. And if you're after the legal and usage terms for this site itself, those are set out on our Terms and Conditions page.
Before you write in
A few quick pointers that help us respond faster:
- Tell us which page or operator your message relates to, with a link if possible
- If reporting an error, include what you saw and what you believe is accurate, ideally with a source
- If it's an account issue, contact the operator directly first — we can't act on your behalf
- Keep in mind that sweepstakes casino availability and promotions change often, so what you read may reflect the terms at the time of our last check rather than the current moment
We're not able to guarantee a specific response time, but every message gets read, and corrections that check out get made. If you're simply exploring your options rather than reporting an issue, browsing our current rankings is often the faster route to an answer.